We sat down with dermatologist Dr. Madfes (who carries HydraGlow in her practice by choice) to talk about what actually causes chronic lip dryness—and what to look for in a lip treatment that truly works.
Dr. Diane C. Madfes is a board-certified dermatologist specializing in medical and cosmetic dermatology and dermatologic surgery, and she serves as an Assistant Clinical Professor at the Icahn School of Medicine at Mount Sinai.
Q: As a dermatologist, what is the number one concern you see patients struggle with when it comes to their lips?
The most common concern I see is dryness. As we age, lips naturally lose moisture, some of their natural pigmentation, and the sharp definition of the lip borders begins to soften. These changes can begin as early as the early 20s and are influenced by genetics, nutritional factors, sun exposure, allergic reactions, overuse of lip products, and conditions such as eczema.
Q: Why do so many patients experience ongoing lip dryness, even when they’re constantly using lip balms?
There’s a significant catch-22 in lip care. Many traditional lip balms and emollients—such as petroleum-based products—create a barrier on the lips but don’t actually treat the underlying dryness. They may provide temporary comfort without restoring hydration, which often leads to continued dryness and product dependency. In some cases, patients are unknowingly reacting to ingredients they are sensitive or allergic to, or they may be experiencing lip eczema.
Q: What makes a lip product truly effective from a dermatologic standpoint?
An effective lip product should do more than coat the lips. I look for formulas made with natural, soothing ingredients and hydrating components that attract and help retain water within the lips, while supporting the lip barrier. The product must also feel comfortable and soothing, as this encourages consistent daily use.
Q: Why is it important to treat lip dryness rather than just mask it?
When dryness isn’t properly treated, lips can remain chronically dehydrated, irritated, or inflamed. Simply sealing the lips without restoring hydration doesn’t allow the lips to recover. Treating the lips supports long-term comfort, texture, and overall lip health.
Q: Why did you choose to carry HydraGlow in your practice?
I chose to carry HydraGlow because it is designed to treat the lips, not just provide immediate relief. It combines nourishing, natural ingredients with hydrating components that help the lips maintain moisture, while soothing and supporting the lip barrier. Among many clinical options available, HydraGlow stood out as a daily lip treatment that truly improves lip health while offering elegant finishes and subtle color options for patients.
